How TUF works
All orders are ready to ship out in 7 business days or less! On average, most go out in just 3-5 business days!
Because we want to get your items to you as quickly as possible, if your order contains multiple items, they may ship separately at no extra expense to you!
Estimated Processing Times
Estimated Delivery Times
Additional Shipping Notes
Where are you located?
What is your return policy?
Why is my tracking stuck?
My package was marked “delivered” but I don’t have it. What should I do?
2. Check with any other members of your household — parents/siblings/family members/roommates(s), etc and see if they may have potentially brought your package in and forgot to tell you. This is also pretty common!
3. Check with your close neighbors — carriers occasionally leave packages at a next door neighbor's house on accident
4. If you live in an apartment complex/community of some sort, check with your leasing office
5. Lastly, call and check in with your local post office. For various reasons, they will occasionally hold on to a package on site even though it is marked "delivered" — If nothing else, your best bet will be to then file a claim with them